Privacy Policy

1. Introduction

Welcome to WinCharm Slots ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application WinCharm Slots (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

Personal Data

We may collect personal information that you voluntarily provide to us when you register with the App, express an interest in obtaining information about us or our products and services, or otherwise contact us. The personal information we collect may include:

• Device information (device model, operating system, unique device identifiers)
• Usage data and gameplay statistics
• Contact information when you reach out to customer support
• Technical data for app performance and crash reporting

Automatically Collected Information

When you use our App, we may automatically collect certain information about your device and usage patterns, including:

• IP address and approximate geographic location
• App usage metrics and session duration
• Device performance data
• Crash reports and error logs

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the App
• Improve user experience and app functionality
• Analyze usage patterns and optimize game performance
• Provide customer support and respond to inquiries
• Detect and prevent technical issues and fraud
• Comply with legal obligations and protect our rights

4. Third-Party Analytics and Services

We use third-party analytics services to help us understand app usage and improve our services:

AppsFlyer

We use AppsFlyer for mobile attribution and analytics. AppsFlyer may collect and process certain data about your device and app usage. For more information, please review AppsFlyer's privacy policy at: https://www.appsflyer.com/privacy-policy/

AppMetrica

We use Yandex AppMetrica for app analytics and performance monitoring. AppMetrica may collect technical and usage data to help us improve the app. For more information, please review AppMetrica's privacy policy at: https://yandex.com/legal/appmetrica_privacy/

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this privacy policy. We may share your information in the following circumstances:

• With service providers who assist us in operating the App
• To comply with legal obligations or protect our rights
• In connection with a business transfer or merger
• With your explicit consent

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

8. Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

9. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right to access your personal information
• Right to correct inaccurate or incomplete information
• Right to delete your personal information
• Right to restrict or object to processing
• Right to data portability

To exercise these rights, please contact us at [email protected]

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your personal information in accordance with this privacy policy.

11. Third-Party Content Disclaimer

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Effective Date" at the top. You are advised to review this privacy policy periodically for any changes.

13. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: